Grievance Officer

As required by the DPDP Act, 2023 and the Information Technology Rules.

If you have any concern about how your personal data is handled, or want to exercise your rights (access, correction, erasure, withdraw consent), contact our Grievance Officer:

Grievance Officer, City-Maps.online
City-Maps.online (Sole Proprietorship)
City Maps Office, Kalpdev Residency, Oxy Villa Society, Bakori Phata, Wagholi, Pune, Maharashtra 412207
Email: citymapsonline.kd@gmail.com
WhatsApp: 917350785606

Response timeline

We acknowledge grievances promptly and aim to resolve them within the timelines set by the DPDP Act and IT Rules. For data-rights requests, use our opt-out / delete-my-data page for the fastest handling.

Escalation

If you are not satisfied with our response, you may escalate to the Data Protection Board of India once it is operational under the DPDP Act, 2023.